Regular Shipping (2-9 business Days)
Flat Fee $5
Free for orders over $100
Express Shipping (1-2 business Days)
Flat Fee $10
Flat Fee $5 for orders over $100
Standard Tracked Shipping (7- 20) Business Days
Flat Fee $15
Flat Fee $10 for order over $100
Free for orders over $200
All parcels are sent trackable, parcels are sent via Australia Post or Sendle.
How long before I receive my order?
We will dispatch all ready to ship item within 2-3 business days.
Items that are not ready to ship will be specified in the description section of the listing, specifying the lead time before the item will be ready to be dispatched.
If one or more of the items in your order is NOT a ready to ship item, then the entire order will be held back until that item is ready. If you DO NOT want your ready to ship items to be held back please place separate orders.
Regular shipping within Australia takes 3-7 Business days.
Express shipping within Australia takes 1-2 Business days.
International shipping varies between 10-20 Business days depending on how long the item is held at customs.
Can I combine shipping if I ordered separately?
Yes, please contact us via firstname.lastname@example.org with your order numbers and we will refund any extra shipping costs you have paid. If you DO NOT contact us than your orders will be sent separately, just because they are going to the same address does not mean they will be sent together.
Do you offer free pickup?
We currently don't offer pick-ups as just got our brick and mortar store. We will be updating with that option soon. In the mean time please contact us via Instagram DM or email email@example.com to arrange.
What happens if I entered the wrong shipping address?
We will not be responsible for any orders lost or delivered to the wrong person if you have entered incomplete or wrong shipping details. Please double check the shipping address, if by chance you have written the wrong address please contact us within immediately after placing order (1 hour limit). If you do not make contact with us within the 1st hour and your order has been shipped we will not take responsibility for its loss.
Freckly Ollie does not cover any customs fees / import duties / taxes to any country.
Freckly Ollie does not take responsibility for any lost items. We will provide a tracking number for all orders.